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Quick Reference:
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Deposit (50% of rental) and signed contract required to confirm your
reservation. Security deposit and rental balance due prior to
check-in.
- Check-in from 3-6 p.m. Late arrival to be arranged in advance.
- Check-out by 11 a.m.
- Two week notice required for Cancellation and full refund.
- Two night minimum. Single nights are possible for late bookings
based on open nights.
All the Details:
- CHECK IN from 3 – 6 pm.
After hours check in must be arranged in advance. Full payment
must be received in advance for late arrival approval. Early check
in will be accommodated if your cabin is ready. Just call the day
of your arrival to inquire.
- CHECK OUT –11 a.m. Guests
are asked to put all trash in the outside container, consolidate
soiled laundry, load and start dishwasher, reset the thermostat to
55 degrees and be sure any fire in the fireplace has been
extinguished.
- GUEST DEPOSIT – A security
deposit will be collected and held to cover long distance, pay per
view, or damages. The deposit will be returned/credited based on
housekeeping inspection results. The North Carolina Vacation
Rental Act requires the security deposit to be refunded by 45
days, although we will usually refund your deposit much sooner.
- GUEST PAYMENT – A signed
contract and one-half of the rental is due to confirm your
reservation. Full payment to be made prior to check in. Money
Orders and personal checks currently are accepted. Master Card and
Visa will be available soon. NOTE: Personal checks accepted only
if received 14 days before your arrival. Guests must be 21 years
of age or older. Sales tax of 7% will be added.
- CANCELLATION POLICY– Full
refund if reservation is cancelled two weeks in advance. If
cancellation is requested with less than the two week notice, we
will do our best to re-rent the cabin. If it is possible to
re-rent, you will receive a partial/full refund based on our
ability to re-book for the same number of days/rate. All
cancellations will be subject to a $25 processing fee.
- CABIN PROVISIONS - All
homes are fully equipped for normal housekeeping. Color TV, VCR or
DVD, outdoor grill, firewood, microwave, stove, refrigerator and
dishwasher are standard items. Washer/Dryer in some units.
Firewood will be provided October – March rentals. Towels and
linens are provided for all rental units. Linens, paper towels,
toilet paper, hand soap, trash bags, dish soap are provided for
you. Personal items are not provided, please remember to bring
your own. Every effort has been made to assure that the
descriptions of the properties are correct. All equipment in the
unit should be in working order. Please report any problems to the
office immediately. Every effort will be made to correct the
problem, but we cannot refund your money due to mechanical
failures. Check the number of people each unit sleeps as detailed
in the unit description. This represents the total number of
people, including children allowed to stay in the house.
- PETS – If pets are
permitted, the home will be coded under amenities as Green for
Pets allowed. If a rental unit allows pets, we will require an
additional nonrefundable fee for pets. Bringing pets MUST be
arranged in advance. If pets are brought without approval, you may
be asked to vacate the cabin and no refund will be given.
- HOT TUB USE – Intoxicated
or pregnant individuals should not use the Hot Tub – definite
risks for prolonged exposure to the heated water. Clean bodies are
the only items to be put in the Hot Tub. Please contact the office
for any maintenance needed.
- RECOMMENDED ITEMS TO BRING
– matches, firestarters, flashlight (in case you arrive after
dark), long distance calling card, hair dryer, camera, light
jacket, comfy bathrobes to wrap up after hot tubbing. Please bring
enough food for a day or so or stock up at one of our local
groceries before heading to your cabin during winter months.
- LONG DISTANCE SERVICE -
Please bring your calling cards with you. Some cellular phones
work in the area. Your phone and network provider will determine
whether you will be able to call out or receive calls while at the
cabin.
- SMOKING POLICY – all cabins
are non-smoking. Smoking is permitted on the porches/decks. Any
inside smoking may result in cleaning fee subtracted from your
deposit.
- WINTER MONTHS– If your
vacation is in the winter months, come prepared to drive in snow
and/or ice to reach your rental home. We do recommend chains or
4-wheel drive, as most of our homes are located on secondary
roads. Planning in advance for tow service could come in handy!
We invite you to view our cabins and rates and contact us about
specials or discounts. Call us toll free at (866) 818-9106 ,
email us,
or
Use Our Online Request Form
to request information.
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